Designing complex digital experiences that feel intuitive and well-structured

Redesigning ING’s Digital Workplace Hub and introducing an interactive Microsoft 365 Map to help employees worldwide more easily understand, adopt, and use digital tools.

Making air quality visible by turning citizen science data into an accessible experience that supports awareness, discussion, and participation.

Improving an internal ING chatbot by redesigning its conversation flow and experience to help cloud engineers find answers faster and reduce reliance on manual support.

Making digital sustainability visible in design tools through a framework that measures, guides, and educates designers about the environmental impact of their work.